Refund policy

Last updated: May 2026

We want you to LOVE your GlowPulse™ device. If something isn’t right, we’ll make it right.

✔ Eligibility

You may request a return within 30 days of receiving your order if:

• The item is unused and in original condition

• All accessories, cables, and packaging are included

• You have proof of purchase

✔ Non‑returnable items

For hygiene and safety reasons, we cannot accept returns on:

• Used LED masks

• Opened skincare products

• Items marked “Final Sale”

✔ Refunds

Once your return is received and inspected, your refund will be issued to your original payment method within 3–7 business days.

✔ Exchanges

If your item arrives damaged or defective, we’ll replace it immediately at no cost.

✔ How to start a return

Email us at support@glowpulsepro.com with:

• Order number

• Full name

• Reason for return

• Photos (if damaged)

We respond within 24 hours.